FRS Support Guide

11 Dec 2020

Having problems with Windows Mobile Device Center?

Windows Mobile Device Center is no longer supported by Microsoft in Windows 10. If plugging your Allegro into your PC does not automatically bring up the Windows Mobile Device Center screen showing a successful “connected” message with a green checkmark icon (see image on right), then you will need to follow the Windows Mobile Device Center Repair Tutorial.


Need to get harvest data off the Allegro?

The following table includes the main ways to export harvest data: 



Directly from map backup files saved on Allegro’s hard drive.

This is the fastest and easiest way to retrieve harvest data from FRS. This requires either using a USB thumb drive (both the Allegro MX and Allegro 2 have a USB port on the device) or by using a Windows Mobile Device Center connection (which is required for the Allegro CX while docked).



Directly exported from FRS using the Import/Export Utility.

While in FRS, enter the setup menu and navigate to “Database Tools”. Here, select “Export data to CSV”, and the Import/Export Utility will open allowing you to define where on the hard drive of the Allegro you would like to export your harvest data. You can then use a Windows Mobile Device Center connection or a USB thumb drive to transfer the harvest data off the handheld.



Directly from the FRS database file using Datalink for FRS.

This requires a working installation of our Datalink for FRS software along with a successful Windows Mobile Device Center connection. The database file is copied to the PC where data can be exported or imported, the file is then copied back to the handheld for FRS to use again.

 For more information, see the Retrieving Harvest Data from FRS.

FRS not working properly? 

The following table includes the main ways to repair FRS:

Rebuild the data in a single corrupted map file.

If an individual map file becomes corrupted during harvest, FRS comes with a repair tool called “JSRebuild” that can repair the map file and its data in the database. This tool can be found and opened by using file explorer and navigating to the appropriate FRS install path. From here make sure the device is plugged into power, select the map in question, and hit start to run the repair.

Delete the current FRS database to reset all map data.

Deleting the existing database folder will remove all map files and map data from FRS that could potentially be corrupted. FRS will then regenerate a new empty database file which can restore functionality to FRS.

Uninstall and Reinstall all FRS software.

If all other options fail to resolve problems with FRS then removing the current FRS installation and all software plugins is the most secure way to insure that all potential corruption or software related issues are removed from the handheld. 

For more information, see the FRS Repair Tutorial.

If additional support is needed for FRS, reach out to us at or call 435-753-1881 for assistance.