H3 Intermittent SCiO Communication Error During Harvest
13 Nov 2024
Problem Description
While harvesting plots, a "Device Error" indicating that the system was "unable to perform scan, Scio Sensor Scan Failed. No device is connected." System will give options to "Retry" or "Retry with reset" but neither will work.
Potential Fix
- Follow the steps outlined in the following document: SCiO Communication Error Corrective Action.
If the problem persists, contact the HarvestMaster Field Service Engineers. For contact information, see Contact a HarvestMaster Field Service Engineer.
- Phone Number: 435-753-1881
- Email: hmtechsupport@junipersys.com
- Address: 1132 W 1700 N, Logan, UT 84321