Mirus Locks Up

17 Dec 2020

Problem:

Mirus locks up at any time.

Cause(s):

• Windows not being updated, and/or pending Windows updates.
• Driver software connecting Mirus to CAN is not properly installed, needs to be updated, or is not running.

Solution:

1. Connect the device to the internet.
2. Check for Windows updates.
3. Download and install updates.
4. Check for updates again.
5. Continue until all updates are installed.

    

Note:

Disabling all updates and scans can help avoid the lock up. However it creates other problems with Windows being out of date. Best practice is to keep tablet updated regularly.